Booking Terms and Conditions

1. The brochure and website form part of the contract. The Cottage is hired on the understanding that the cottage is for holiday use only and that no right to remain in the accommodation exists for the hirer or anyone in the hirer's party.

2. All reservations are contractually binding once confirmed in writing. Deposits must be paid within one week of booking. The balance of the rent must be paid 8 weeks before arrival, otherwise the owner reserves the right to treat the booking as cancelled.

3. In the event of cancellation less than 8 weeks prior to arrival, the full balance remains payable. We will endeavour to re-let the cottage. If successful, all monies (except the deposit) will be refunded. In the event of a holiday being cut short, the hirer will remain liable for the full balance.

4. The number of persons using the cottage is not to exceed 4 people unless by prior agreement. The owner reserves the right not to accept a booking or refuse entry if any booking conditions are not met. The cottage is not suitable for pets, so no pets are allowed.

5. Unless otherwise agreed,

• Holidays at Craggley Cottage are from 3pm on arrival day until 10am on departure day.
• Holidays at Inglenook Cottage are from 4pm on arrival day until 11am on departure day.

6. The owner undertakes to make the cottage available to the hirer in a clean and tidy state and to maintain services and facilities in a proper workable condition. Where exceptionally a problem or fault occurs, the owner shall make every effort to keep delay or inconvenience to an absolute minimum. The hirer will take good care of the cottage & its contents, & that it is left in a truly clean & tidy state as it will have been found. The hirer undertakes to inform the owner of articles damaged or lost and to reimburse for the cost of such articles. The hirer is responsible for the care/insurance of their own personal effects.

7. The owner/caretaker shall be allowed access at any reasonable time during your stay.

8. Once you have returned home it is difficult to investigate complaints of any nature. Regrettably therefore, the owner is unable to accept claims once a holiday has been completed. It is possible that, during your holiday, something could go wrong. Should this happen, please contact the owner/caretaker during your stay - the contact details will be provided at the cottage.

9. The use of the holiday accommodation & any facilities is entirely at your own risk & no liability is accepted for loss, damage, sickness or injury, howsoever caused which may be sustained during the holiday to any member of the party, any car & its contents, or any possessions of the holiday makers.The hirer is responsible for ensuring that his party is fully aware of all booking conditions.